New Falcon Digital Support System Live

Well good morning folks,

Today is a good day, after a few weeks of selection and integration, we are proud to announce that our new support system is live!

An email has gone out to all of our clients this morning, so they are now clued up on how to contact us even quicker. Due to 100% growth month on month, we have been struggling to manage the amount of support requests, changes, quotation requests etc etc. So, we have had to adapt and grow! We now have a fully fledged support system that allows our clients to instantly connect with a technical support member and then be assigned their account manager / support manager or accounts department within seconds! Its amazing really. Couldn’t be happier.

So, if you are a current customer or are looking to upscale your digital presence, drop us a message on our new support system.

All the best,

Falcon Digital

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Andrew North

2023-11-30

Falcon is an amazing company to work with. They understood our needs straight away and delivered an excellent website. We benefited from the charity scheme. It's great, and it demonstrates the ethos of Falcon.

Rosie O’Neill

2023-11-13

A massive massive thank you to Charlie and the team from everyone at The Meadowside Charity!!! We really appreciate you doing a full overhaul and providing us with a wonderful new website!!! Thank you so much!❤️⭐️ would 100% recommend

Maureen Frost

2023-09-07

I have been working with the team at Falcon Digital on the ongoing development of the Devon Women in Business website. Charlie has developed a great site, finding ways to overcome obstacles to ensure that all of our directory, membership and event booking functions are working smoothly. If you need a new website or your existing one is in need of a revamp then give Falcon Digital a try

Anton Perrins

2023-08-09

Charlie and his team are a great bunch, previous web guys were a disaster and Charlie and his team did everything they could to sort out the mess of a website I was built. There has been a few ups and downs but to be honest that’s mainly on my part as we had such a bad experience with the last guy, but charlie stuck with us even though I have given him some headaches. He has done a great job and continues to maintain our site.

Joseph

2023-05-24

We didn't envisage a new website would make such a difference. Thanks to Charlie and his team our footfall has quadrupled to the point that we have had to hire extra staff to cover the increase in sales. the impact on our support side has also expanded with more Businesses onboarding. Only headache is that we will have to plan more recruitment interviews going forward.

Sabrina

2023-05-24

Huge thanks to the guys at Falcon Digital for re-designing a website for us and sorting out our SEO! The whole page looks incredible and we have had some amazing feedback from our clients on it. The support and help we have had from Charlie and Evi has been amazing. Could not reccomend them enough!!

Louise and Maureen.

2023-04-05

Falcon Digital are Platinum Sponsors of Devon Women in Business and developed our website from scratch. We're delighted with the results and enjoy working with Charlie and the team. Highly recommended.

Adam Wiles

2023-03-29

Knowledgable and friendly team who approached us with an amazing website re-design. Very professional work and approachable. Pleasantly surprised to also see how affordable they are. Will certainly be the company we use for all web design and advertising going forwards!