Falcon Digital welcomes Olivia Miles to the team

Welcome Olivia Miles to the Falcon Digital family!

What a day to celebrate! Today we welcome the energetic and driven Olivia Miles to the Falcon Digital team. She will be heading up the customer services and success team and will no doubt be in touch very soon. Olivia specialises in customer success, client satisfaction, systems development, and sales.

Olivia has completed her new starter questionnaire, read on to find out more about Olivia and what makes her tick:

What is it you love about this industry?

I am a strong believer in good customer service. So, working in marketing is perfect for me as it is all about communication and delivering a high quality service for businesses just like Falcon Digital. It is exciting to see businesses develop and grow through our work.

What do you value most about your job at Falcon Digital?

Falcon Digital is all about relationship building and providing the service our customers want. Each customer has individual qualities and perks which I love exploring. A day is never boring at Falcon Digital that’s for sure. There are so many opportunities here I really value good honest business which I witness here every day.

What are the benefits, in your opinion, working for Falcon Digital?

I love meeting new people and building good long lasting relationships through work and in my leisure time. Each day I learn new things, sometimes it feels there isn’t enough hours in the day! There is so much to do and learn. Through Falcon Digital I am growing in my role and as a person.

What do you like to do in your spare time?

I spend all my time being active, I love mountain biking, this is my main passion. I enjoy working out and doing classes at the gym. I love going on long walks with all the dogs and when I need some down time, I enjoy drawing. I need to constantly being doing something which I believe reflects in my work and attitude at Falcon Digital. I also work at the leisure centre part time so I am constantly on the go and doing something.

Do you have any pets?

I have a beautiful Springador named George. He loves long walks and has a cheeky way about him which I believe he gets from me! My partner has two Labradors and a puppy jack Russell so I am living the best life being around dogs all day every day.

What hobbies do you have?

Mountain biking, road biking, long walks, football … anything that gets my heart going. My more chilled hobbies include drawing, gaming, and I just love being around people and dogs.

What is your favourite meal?

This is such a hard question! I love a roast dinner on a Sunday but you can’t beat a good sandwich.

What stand down day is your favourite at Falcon Digital?

I really enjoy days out with clients. Our last day out included meeting potential business partners with Nigel Sargent regarding packaging for his hand made gentlemen’s garments. Its very exciting to be helping with new projects and meeting the people we may be working with in the future.

What does your job at Falcon Digital entail?

Well, I do many things at falcon digital. As we are a start up company I have been involved since the start. My main role is in sales, connecting, helping, and facilitating customers wants and needs. I also took on a project which involves adding products to websites which is all new to me, every day I am getting better at using WordPress and Excel.

What can you help with?

Anything, I give everything a good go if I can’t help then the founder Falcon Digital is usually working right next to me.

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     Excellent  
     Based on 24 reviews 
    
 
 
   
 
 
        
   Andrew North 
 2023-11-30
 
 
 Trustindex verifies that the original source of the review is Google. Falcon is an amazing company to work with. They understood our needs straight away and delivered an excellent website. We benefited from the charity scheme. It's great, and it demonstrates the ethos of Falcon.
  
 
       
   Rosie O’Neill 
 2023-11-13
 
 
 Trustindex verifies that the original source of the review is Google. A massive massive thank you to Charlie and the team from everyone at The Meadowside Charity!!! We really appreciate you doing a full overhaul and providing us with a wonderful new website!!! Thank you so much!❤️⭐️ would 100% recommend
  
 
       
   Maureen Frost 
 2023-09-07
 
 
 Trustindex verifies that the original source of the review is Google. I have been working with the team at Falcon Digital on the ongoing development of the Devon Women in Business website.  Charlie has developed a great site, finding ways to overcome obstacles to ensure that all of our directory, membership and event booking functions are working smoothly.  If you need a new website or your existing one is in need of a revamp then give Falcon Digital a try
  
 
       
   Anton Perrins 
 2023-08-09
 
 
 Trustindex verifies that the original source of the review is Google. Charlie and his team are a great bunch, previous web guys were a disaster and Charlie and his team did everything they could to sort out the mess of a website I was built.

There has been a few ups and downs but to be honest that’s mainly on my part as we had such a bad experience with the last guy, but charlie stuck with us even though I have given him some headaches. He has done a great job and continues to maintain our site.
  
 
       
   Joseph 
 2023-05-24
 
 
 Trustindex verifies that the original source of the review is Google. We didn't envisage a new website would make such a difference. Thanks to Charlie and his team our footfall has quadrupled to the point that we have had to hire extra staff to cover the increase in sales. the impact on our support side has also expanded with more Businesses onboarding. Only headache is that we will have to plan more recruitment interviews going forward.
  
 
       
   Sabrina 
 2023-05-24
 
 
 Trustindex verifies that the original source of the review is Google. Huge thanks to the guys at Falcon Digital for re-designing a website for us and sorting out our SEO! The whole page looks incredible and we have had some amazing feedback from our clients on it. The support and help we have had from Charlie and Evi has been amazing. Could not reccomend them enough!!
  
 
       
   Louise and Maureen. 
 2023-04-05
 
 
 Trustindex verifies that the original source of the review is Google. Falcon Digital are Platinum Sponsors of Devon Women in Business and developed our website from scratch. We're delighted with the results and enjoy working with Charlie and the team. Highly recommended.
  
 
       
   Adam Wiles 
 2023-03-29
 
 
 Trustindex verifies that the original source of the review is Google. Knowledgable and friendly team who approached us with an amazing website re-design. Very professional work and approachable.
Pleasantly surprised to also see how affordable they are. Will certainly be the company we use for all web design and advertising going forwards!